Welcome to Shivon Travel. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before proceeding with any purchase.

1. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Products and Availability

All products listed are subject to availability. We strive to ensure all details, descriptions, and prices are accurate; however, errors may occur. In the event of an error, we reserve the right to correct it and revise your order accordingly.

3. Orders and Payment

We accept Cash on Delivery as our sole method of payment. Orders will be confirmed via email or phone, and must be paid in full upon delivery.

4. Shipping and Delivery

Delivery times may vary depending on your location. While we make every effort to deliver within the estimated timeframe, delays may occasionally occur due to unforeseen circumstances.

5. Returns and Exchanges

We accept returns or exchanges within 7 days of delivery, provided the product is unused, in its original packaging, and in saleable condition. Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

To initiate a return or exchange, please contact our customer support team with your order number and reason for the return.

6. Cancellations

Orders can be canceled before they are dispatched. Once dispatched, cancellations will not be accepted.

7. User Conduct

You agree to use this website for lawful purposes only. You must not engage in any activity that may disrupt the website or compromise its security.

8. Limitation of Liability

Shivon Travel is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services. All items are used at the buyer’s own risk.

9. Privacy Policy

We are committed to protecting your privacy. Any personal information collected during the ordering process is used solely for processing your order and will not be shared with unauthorized parties.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes have been made constitutes acceptance of those changes.

For any questions regarding terms, please contact our support team at [email protected].